Why should they? What are people going to do, stop using Windows? Why should they give two shits about what users think about the Windows experience?
>I think Nadella's style is just really arrogant and anti-consumer.
Yep, and I like it. It's perfect for MS. They've been coddling customers for far too long; it's time for them to show their customers who's really in control. I think it's funny to see their customers being made miserable by MS's user-hostile policies. These customers have willingly made themselves absolutely dependent on MS, so now they get to pay the price for that choice. The only thing that should be important to MS is profitability, and they can make more money with user-hostile policies which force things like forced updates to Win10 and forced telemetry and advertising. MS really needed someone like Nadella to stop pussy-footing around and force this stuff on their customers.
>I would never never considered a juggernaut like MS going down anytime soon, but MS has always had a strong emphasis on customer satisfaction, especially for business.
Yes, and that was a mistake. Earlier on it was necessary to achieve vendor lock-in, but these days that's long since been achieved, so it's time to tighten the screws. These customers are not going anywhere.
>Nadella has somehow managed to piss of enterprise and consumers with a lot of hard handed tactics.
Yeah, so? Are they going to do anything about it? Didn't think so. Why shouldn't he piss them off if they're going to keep throwing money at him?
>I definitely could see a lot of organizations flirting with OSX and Linux to make a migration.
No, they won't. They'll made some lame threats to their MS sales reps about it, hoping to get better prices, like they always have in the past. But hopefully the MS sales reps have been coached now to not fall for this. Migrating to OSX or Linux is a big change, and their IT minions would all have to be replaced with competent people, which isn't easy to do. These customers aren't going anywhere.