Hmm, not sure if I entirely agree with you? Providing clear information is in itself valuable — not to everyone, but to some for sure. But also apart from that people tend to stick with what they know. If they've had a successful order from us, then switching to a different vendor would come with more uncertainty.

There's also value in having a good looking product, and value in having a place where you can comfortably send your friends without worrying that they'll buy something dangerous without knowing how it works...

These aren't universal values, some people won't be willing to pay a premium for them. But that doesn't mean that we need to be deceptive in our marketing.