On the flip side, these resources are used disproportionately by the poorest, so, y'know, screw em. Replace several cheap staff with a few expensive managers and some technology that isn't remotely as useful and off we go.
Yes, I spend my days at the library to get charge for my devices, free Wi-Fi and access to public PCs. But I am dirt poor and all my earned income comes via the internet.
/PSA