A May 2015 survey by RF Intelligence Group, called ‘Global Payments Evaluation Study’, based on 32,000 respondents in 16 countries found that 66 per cent of Australians are aware that they own a contactless payment card and 53 per cent have made a contactless transaction. By contrast, just 14 per cent of Americans own a contactless card and only 9 per cent have used one for a payment.
http://www.bpaybanter.com.au/news-views/why-do-australians-l...
Oh, and we don’t get Android Pay either.
As a result, the experience is horrible. And for every single bit US corporations are to blame.
My wallet is very slim; it would be more hassle having to think about whether I needed it or not, than to just have it on me at all times.
What sucks so bad about our current setup?
What is so hugely different about tapping your phone instead of a card that it could possibly convince me to go through 3-4 extra steps? I really don't get it.
- it's only active after explicit user interaction. There is no way for somebody with an rogue device to steal money from me.
- conversely, there's no limit after which a transaction requires pin entry. Here in Switzerland, the limit for contactless cards is CHF 50 after which you have to still type in your pin. With Apple Pay, there is no limit.
Both of these make Apple Pay very valuable to me.
There's one more thing: I also have a contactless debit card (which I would love to be available on Apple Pay, but that's probably never going to happen) and the moment a reader detects more than one card, it refuses contacless operation.
By having the credit card on the watch, they are separated far enough from each other, so I can always pay contactless. This is a problem that would be fixable with better UX on the readers.
There are no 3-4 extra steps involved at all. It is just taking phone out, as you normally do with card, and just tapping the thumb on home button.
Here we've had direct bank transfers for my entire adult life (15+ years).