Crashing, Burning Planes Don’t Stop Passengers from Grabbing Their Luggage
bloomberg.com
bloomberg.com
If you lose your ID or any other official documents in India, everyone knows how much of a hassle it is going to be to get these documents reissued. Of course the possibility of bribes to move the papers. Insurance claims for lost baggage? I wouldn't rely on it. It might take them a while to save up to buy whatever they might have in their bags too. Laptops, tablets etc. They probably don't earn that much to begin with. This is probably what ran through their minds.
Yes, lives are more important in the end and every second counts in such a scenario. But as an individual they might think - hey, it takes a few seconds to grab my bag and jump out. That would save me SO much trouble. Unfortunately that's what everyone thinks and in the end everyone goes for their bags and waste precious time.
Such a system would be beneficial for other reasons as well: in many recent plane crashes, survivors have ended up wandering the area, which leads to a lot of unnecessary stress for loved ones searching for them, administrative hassles for airlines and first responders, and difficulty for accident investigators. If there was a clear protocol for where to go, who to receive, and what you'd receive in the event of a crash, people would be a lot less nervous about their belongings.
In light of this, the phenomenon of passengers grabbing their luggage makes objective sense, and has changed my view of people trying to take their carry-on with them.
FTA:
>> The main reasons passengers gave for grabbing their bags was money, wallets, or credit cards, followed by work materials, keys, and medication
The individualism 'above' (no particular effort on the part of airline, airport or first responders to create an environment to receive and help crash survivors) informs the individualism 'below' (one should grab one's documentation, money, means of communication etc because no immediate means of support otherwise exists). Note to self, ALWAYS grab luggage from plane wreckage.
That would certainly help, but that would still mean loss of all data on electronic devices not carried out. Sure, I have remote backups — secured with an account whose credentials are stored on my local hard drive.
I live in a (modern, 4-floor, built in 2008, steel and concrete) building with 145 apartments. We have about 2 or 3 fire alarms a year because late-20s professionals don’t understand that pouring oil into a pan heated on high for 20 minutes does nothing but generate a massive amount of smoke. Though in 7 years, we’ve had 3 actual fires. One serious enough to pop the glycerin disk of a sprinkler head (and cause ~$1M in water damage from the ~5000 gallons it pumped out before it was turned off, compared to about $20-30K in fire damage).
I am the building’s “unofficial first responder”. I try to find it, so I can direct fire fighters to it when they arrive 8 minutes later, in the hopes of it being dealt with before a sprinkler head pops and makes the lives of many of the units' neighbors miserable for the next few months (because water damage and related insurance claims). Once, management was still here, and we used the skeleton key to access the unit and I actually put it out myself with an extinguisher (and killed the breakers to the stove). As I’m running through the hall, I have to tell people peering out their doors to “get out now, fire alarm”, and that no, they can’t take the elevator (because they’re now parked) and they need to take stairs.
When there are firefighters going into the building, with hoses, and putting up ladders, you have people in neighboring apartments watching... from the windows inside their apartments. Until the fire department knocks on their doors and screams at them, through a megaphone, to get out.
Management commented to me that during the fire alarms with actual fires (which granted, were small), ~30% of people (~80-90 people) refused to leave. That's a hell of a potential burden in the event of a serious fire to put on the firefighters.
This is the same in offices, in my experience. Our shared office building has a horrible fire system, and gets about a half dozen false fire alarms a year. My coworkers think I'm crazy for always going directly outside when the alarm starts blaring.
Sooner or later, one of those "false alarms" is going to be real and people will still be sitting at their desks while the building is really on fire.
"Altogether, six people were killed and 1,042 others injured, most during the evacuation that followed the blast."
https://en.wikipedia.org/wiki/1993_World_Trade_Center_bombin...
Most people will never in their whole lives experience a real building fire.
It would be much better to make false alarms extremely rare. Perhaps we could do a Toyota-style "five whys" for every single false alarm until the fire alarm in your office is fixed properly.
It's not great, but you can see where they're coming from, with 2.5 alarms per year compared to 0.5 fires.
I don't understand. I've experienced probably around a hundred fire alarms in my life and maybe two fires. A 1/5 chance that an alarm means a fire is an excellent reason to leave the apartment every time—That's a terrible rate to justify staying inside.
But, as you might guess, eventually the real deal hits. Back in my firefighting days we had a church in Shallotte that had an automatic alarm that had frequent false alarms. So much so that if that call came in, we would admittedly not hurry go get into turnout gear and get on the rig... we'd lollygag around a minute or two waiting for the inevitable cancellation notice. Then one day, that alarm comes in, and two minutes later dispatch comes back "police office on scene advises smoke showing". Urk!
There's really no easy answer to this though... people are going to be who and how they are. All we can do is try out best to get people to do the right thing.
This happened about 7 blocks away a week or two ago. Older building (1950s, wood and brick), 5 stories, 15 units. Unlike my building (CAL133 compliant cabinets, modern fireproofing, lots of sprinklers) it probably didn't have sprinklers.
It went 6 alarms. If you didn't leave immediately, you would've had no chance to afterwards. Fatalities were probably all but guaranteed for anyone who lacked the wherewithal to get out. Thankfully, folks had the common sense to get out quickly and I believe there weren't even any injuries.
Hopefully your building is apartments instead of condos. If I lived in such a situation, I'd get out of there ASAP. Nothing's worse then getting pulled out of sexy time because Chicken Little is running around screaming that the sky is falling.
A similar problem exists with car alarms. What percentage of car alarms going off are in response to a legitimate threat of theft? I would imagine it is in the single digits at the highest. This leads to most people reacting to car alarms with mere annoyance rather than any suspicion of an actual crime.
I don't know a real solution to this. It is really just human nature to react to personal experience and if that experience says alarms are usually wrong, we will begin to ignore them. Meanwhile the makers of the alarms have an incentive to be overly sensitive because a false positive is much less dangerous than a false negative. This results in a sort of tragedy of the commons in which all alarms end up being too prone to trigger accidentally.
I wonder whether this is actually statistically true, if false positives cause true positives to be ignored by some non-trivial proportion of the population? I think it's just as likely this is legal CYA from the alarm makers -- they can only get sued for false negatives, after all.
Which hey, fine, you know better, but how many people from the building have been dragged out of a fire by the fire fighters? For all the people that haven't been rescued, why conclude that their risk assessment is so much worse than yours?
HiFog - Uses water mist to prevent limit damage:
https://m.youtube.com/watch?v=Z_NsBZ7oXok
Then you think... Maybe it could be made better?
There have been studies done that show if you're in the middle of a crisis with bystanders, it's important to single them out and call for their direct responsibility:
"You in the green shirt, call the police now!"
Otherwise, responsibility distributes evenly among the group with no one player having enough impetus to affect change.
People can act bizarrely in a crisis. In situations like this where there is panic and the adrenaline starts pumping, rational thought gets tampered down and instinct and training takes over. Which is actually a great survival mechanism, but we don't really have any instincts, and very few people are actually trained for emergencies like this. What we are trained to do is not forget our luggage when leaving the plane.
Assuming this is the case (see above warning), no amount of fines or prosecution will really help, because we're dealing with people's subconscious. People won't internalize that negative reinforcement unless it actually happens to them, and how often are people in plane crashes? Maybe having plane evacuation drills would help, but I don't know how practical that is.
Yeah, that also bothered me about the article. I don't think anyone in a crisis is going to think, 'if I grab my bag, I will be fined' — and I don't believe that the money recouped from fines will do anything to compensate for lives lost, anyway.
Rather, I think that folks are going to feel, 'my life, and everything I have is in danger, I must rescue myself and my things or perish!'
Maybe the reasonable thing is to require small separate handbag with all the valuables.
And there are more things which prevent fast evacuation. Are we going to ban them as well?:
- catering trolleys
- less mobile persons
- high heels
The problem is, you aren't just delaying yourself by 1 second, you're also delaying the other 100 people behind you by 1 second. And if you multiply the risks involved by 100, the outcome of the cost-benefit analysis changes dramatically.
We could yell at people for being too dumb to do the "right thing", but let's be honest, this isn't the kind of issue that will filter down to everyone in society. Unless it makes the front page of NYTimes or CNN, the vast majority of people will never get to hear your moral lectures and explanations. And airlines don't want to unduly alarm their passengers on the vast majority of flights which won't have problems, so they aren't going to spend too much effort on this either. The best solution here is some simple technology. Equip all the overhead bins with central locks, so that once a switch is flipped, it's impossible for a passenger to get them open. This way, people won't even have the chance to grab their luggage, and we wouldn't have to sit here having this discussion.
In you analogy you are assuming that those people cannot perform that operation at the same time.
Opening overhead compartments will take longer time, also having baggage in front/behind you takes space for other people.
IMO I don't understand though concern about grabbing handbags or items that are not in overhead compartments. Since it is quick and those are generally small items.
Except for most people, it doesn't take an additional second. Past experience in crowded areas with narrow aisles and few exits tells you that you're going to be standing around waiting awhile for a chance to move. What else are you supposed to do, flail your arms, scream, and panic? Trample the people ahead of you? Fling your bag randomly, hitting someone else and causing a trip hazard?
All our lives we are taught that in an emergency you should remain calm and collected and exit in good order.
Of course you shouldn't waste time going back for unimportant things or things that are hard to get to, but if your bag is right there and you can pick it up in the same motion as standing up, that seems perfectly reasonable, rational, and logical. Or if you're standing around waiting for your chance to exit, it makes sense to pick it up.
The article uses hyperbole like "Materialism has been winning out over self-preservation", "when it's your money or your life, money wins", and "leave your bags behind. Yes, all of them. Laptops and purses, too." But urging people to panic and act counter to everything they've ever been taught and everything that they've experienced in life, especially in the middle of a stressful emergency, doesn't really make sense.
As others have said, fining people for behaving the way that they are supposed to behave does not make sense. Intercepting people and delaying the evacuation to remove their things does not make sense. What would make sense would be to improve egress routes if that is a problem. More exits and wider aisles would be a lot easier than trying to force everyone to act irrationally and counter-intuitively during an emergency.
It would be much more effective than the threat of a fine.
Of course then you'll have people deploying the escape slides without permission during non-evacuations...
win-win-win
At that point, a compromise is needed... probably smaller bags and packs that fit under the seat should be allowed and should be incorporated in the safety tests, but certainly opening up the overhead bins in an emergency should definitely be fined.
People end up not wanting to make a stupid mistake where they leave their passports, money, laptops behind just because of a false alarm.
If they knew what they know later, they'd act differently. But in the moment, it's hard to predict if it's going to be a big deal or a minor thing.
Most of these reasons are listed in these set of storified tweets https://storify.com/AnonDesi/conversation-with-peegeekay-mad...
I urge everyone to please read the tweets in the link I posted, as it gives you a totally different perspective as to why people behaved this way.
One other reason, is the fact that a plane flying from India is filled with people who speak at least 10 to 15 different languages (native langauge).
Its possible that those who didnt get the passenger safety instructions in the language they are comfortable with, just didn't even know what to do under such distress!
These are, however, good reasons to carry your passport on your person, and not in a huge suitcase in the overhead bin.
Really the endpoint is the same. Humans panic.
I would say no. Despite it being somewhat logical, I think it is unreasonable to believe that people are rational agents and won't act emotionally in a state of emergency.
So don't get upset that people aren't following your directions.
I don't think passengers realize this. No sane airline would ever mention it in a passenger briefing. Can you imagine? "P.S. If we crash, get off right away or you'll be burned alive." Never gonna happen. But it's the truth, and it's why getting the f* off the plane as fast as humanly possible after a crash will save your life—and the lives of all the people who can't get off until you do because they're stuck behind you.
That's the other thing I don't think people realize. Grabbing your bag may take you two seconds, big whoop. But what if two seconds is the difference between life and death for the person thirty people behind you in line out the door? You just killed that person.
I can't honestly say I wouldn't grab my backpack from the floor, if the situation allowed, but I am fairly convinced it won't be delaying my departure from a burning aircraft. The 82 year old lady in row 8, who had to be wheelchaired onto the plane or perhaps the mother/father trying to juggle one or more screaming children might be a more serious concern.
I'm not sure. There are psychologists who claim that people who have to disembark start their "leave a plane" program, and that includes taking ones luggage, because that program has worked well for them zillions of times.
Chapter 7 of the referenced https://app.ntsb.gov/doclib/safetystudies/SS0001.pdf gives that theory some credence. Quote:
"Of the 419 passengers who reported that they carried on bags, 208 (nearly 50 percent) reported attempting to remove a bag during their evacuation. The primary reason that passengers stated for grabbing their bags was for money, wallet, or credit cards (111 passengers). Other reasons included job items (65), keys (61), and medicines (51). Most passengers exited the airplane with their bags"
So, urges that normally are top of the list (don't lose your wallet or keys) seem to get precedence over a directly life-threatening but unfamiliar one (you're in a burning plane)
Given that, I doubt a technical solution such as a huge fine will have much effect.
It's a long story but the relevant parts are:
1 - I broke the rules and pocketed my passport with 200 US dollars folded into it. Which meant when the plane was on the ground and they were figuring out what to do with all these passengers I was able to get out, get someone to let me back onto the plane for my stuff, and get myself on another flight. I'd do that again, but I would not bring my phone (too dangerous when whizzing down that slide).
2 - Most people don't realize that the flight attendants are mainly there for safety and all that drink crud etc is just to keep the swells distracted and under control. I think the very safety of flight and the rareness of incident means people don't bother to consider what they'd do in an accident and so kid of go into autopilot.
There were many years when I worried what to do about my computer, but these days everything is backed up into the cloud so I can afford to lose it in a fire.
BTW despite all the excitement the amount of view was minimal and I (as a total non-expert) think they could have skipped the evacuation. I have read that the FAA is satisfied if you slide down and break your ankle -- but don't burn to death.
Airlines like to say that safety is priority but then dress their attendants in high heels and tight poly-cotton skirts.
On the occasions that I flew with UK armed forces, the 'flight attendants' wore stout boots, flame-resistant olive drab coveralls and gloves. Depending upon aircraft, some wore helmets too. I had no doubt they were there for my safety, there was even a story at the time about a helicopter crew throwing an Admiral out the door of a helicopter in an emergency.
This is tested with volunteers before certification, see e.g. [3] for a video of the certification test for the Airbus A380. The details [4] are quite interesting: a third of "pax" must be over 50, three life-size infant dolls must be carried along, etc.
Given those certification requirements, a slow passenger is very much a problem.
[1] http://www.faa.gov/news/fact_sheets/news_story.cfm?contentKe... [2] http://adg.stanford.edu/aa241/fuselayout/far801.html [3] https://www.youtube.com/watch?v=XIaovi1JWyY [4] http://www.ecfr.gov/cgi-bin/text-idx?SID=4fcf34b24a7a7963642...
Personally, I think treating this issue in a black and white manner is a mistake. I think that each individual's judgement should be better respected, acknowledging the limits of central control.
Then I have a vision of scrambling over the tops of seats to get out of a crash incident. Luggage isn't a part of that vision.
Then I go back to reading.
No, smoking is not allowed because people like to have an out-group they can hate, and it is currently politically-correct to hate smokers. Inhaling a little smoke on a plane ride is annoying (so, too, body odour …), but it doesn't negatively impact anyone's health. So-called 'secondhand smoke' is junk science, pure and simple: no more factual than phrenology.
Don't do this. Stuff it under the seat like your supposed to do and no one's going to trip.