So - this one I have mixed feelings about. It is normally true. But you could have genuinely hit upon a bug. Granted it is much easier to investigate and prove with open source today.
14 odd years ago I was working on HP-UX & C applications. One of the signal commands caused things to crash. I finally figured out the test that could cause it to crash. Now HP support seemed to think I was crazy for asking me to debug their code. I took me ages to get them to understand - that the OS was their code and not mine.
Well, either way, they got a tier-3 OS support person involved who collected data, confirmed the bug and provided a fix.
The point is - it may very well be a platform bug. That is code too. It just shouldn't be your first (or may be even second or third conclusion) and you should have a unit test to exercise the bug.