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Comment by balls187 | Hacker News Reader

Why did you switch from LastPass to 1Password?

I recently started using LastPass after years of reusing the same uncrackable password: !p@ssword123

You didn't ask me, but, several things:

- This is the second serious security incident with them. Nobody's immune to bugs, but I haven't seen a similar history with AgileBits.

- LastPass has, IMHO, terrible UI/UX. Things don't work consistently, there are weird, unexpected pauses that look like malfunctions until something visible happens; it took me a comparatively long time to figure out how to map common actions to the gestures that perform them; and finally, this is way down the priority list, but I find it generally kind of ugly. I suspect some of these complaints are partially linked to the next point.

- Lastpass is more trouble than it is worth in Safari/Mac.

I've used 1Password personally since 2008-ish, and think I've had exactly one nontrivial problem with it in that time, which was my fault. (There was some upgrade-path weirdness with the iOS version several years ago, and I left a device unused long enough that it ended up with orphaned data I couldn't sync. I forget the details of what exactly happened.)

1Password Teams didn't exist when my company started using Lastpass, but I'm hoping to get switching onto the low-priority project list.

Just got an email from our Security team saying we should stop using lastpass.

> ...I'm hoping to get switching onto the low-priority project list.

You should maybe try and get it on the high priority list. On August 1st the Teams pro plan will increase from $4/user/mo. (introductory price) to $12/user/mo. for new signups: https://1password.com/teams/pricing/

> - Lastpass is more trouble than it is worth in Safari/Mac.

Can't agree with this more. I've had so many issues with LastPass staying logged in one browser across sessions, even though the preferences are set to logout after short inactivity windows and on browser quit. LastPass seemed to lose its preferences like this multiple times, and it made me uncomfortable from a security perspective to not know for sure when my sessions would actually end.

Besides that it's mostly UX issues for me, similar to what you've described.

I also prefer 1Password's pronounceable random password generator vs LastPass's generator (obligatory xkcd https://xkcd.com/936/).

Another really cool trick it plays is that it enables Secure Input, as it should, but then never disables it. So it breaks 3rd party tools that expand shortcuts, automate UI actions, etc. like TextExpander, which I use a lot.

I've had this trouble in Chrome quite a bit too. For example, system level text expansions break in the Chrome omnibox. I think that's independent of LastPass, but I could be wrong.

I'm actually talking about sort of the reverse. Secure Input is a system-level thing; it disables input capture via the accessibility API (which things like TextExpander use), which effects everything on the machine. That is what you want; when typing a password, there is no good reason for other code to be reading what you (or LastPass) is typing. You just also want it to be turned back off when you're done.

But after the first use of the LastPass Safari extension, TextExpander (or KeyboardMaestro, or a bunch of other tools) won't work anywhere until a after reboot or some other method of disabling SI.

I've been using LastPass for years now, but I'm starting to explore other options.

For me, the biggest pain point is the interface. The automatic form filling rarely works as it should; I click the LastPass icon in the username field, select the site, and it only populates the username (even though there is an input with type="password" right below it).

I then have to: 1) Press ALT+W to bring up the LastPass site search 2) Type in the domain name 3) Find the correct entry, and then click "Show Password" 4) Use my mouse to highlight the password and copy it (there is no quick way to copy the password) 5) Close the tab, go back to the original site, put my cursor in the password field and paste it

And then I have to worry about what password I may or may not have lingering in my clipboard.

If anyone has a better workflow please let me know. I'm envious when I watch coworkers use 1Password to populate a form in two steps using hotkeys.

I use 1Password like that. I'm starting to explore other options because I'd much rather pay for open source software. Dropbox and 1Password are the only proprietary software I really depend on... cause it's 2016 and everyone else got the memo, even Microsoft is changing.

What browser are you using? Lastpass usually autofills for me, and if it doesn't, there's a menu widget in both the password field and the plugin menu that goes right to the domain, and has a copy password to clipboard option.

Using Chrome on Windows, I can right-click anywhere in the browser window, select "LastPass", select "Copy Password", and click the domain/user. (There's usually only one listed, unless I have multiple accounts on the site.)

Then just click the password field and Ctrl-V, of course.

If you're concerned about the clipboard, get in the habit of typing Shift-LeftArrow Ctrl-C after entering the password, to quickly replace your clipboard with a single character.

> And then I have to worry about what password I may or may not have lingering in my clipboard.

I'm not sure how LastPass does it, but 1Password does clear the clipboard after a short period of time (configurable, I think 90 seconds by default). I use clipboard logging via Alfred, and can confirm that however they clear the clipboard works to keep them out of its log.

Two things - 1Password has a smoother experience on iOS, and I prefer the one time purchase model vs LastPass is only available as a subscription.

(Without a paid subscription, bookmarklets on mobile still work for free of course. But I found that login flow so cumbersome.)

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