I live in Australia and this is literally everywhere.
Contactless cards are on the rise here and are incredibly convenient - moreso than Apple/Android pay, IMO. You don't have to wake a card up to use it and the batteries never run out!
http://www.theukcardsassociation.org.uk/contactless_contactl...
Until some time last year most stores didn't even accept cards with chips (they still swiped), it's still normal to "authorize" a transaction with a signature (even with a chip) and many things you interact with (particularly landlords) still expect you to pay with pieces of paper (cheques, money orders).
Not to mention that your account numbers are closely guarded secrets because your account number is all that's needed for literally anyone to withdraw money from your account.
Admittedly, there are some areas in finance where they're kinda ahead. Micro-loans are interesting and new for example. Day to day purchases are around a decade behind though.
Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.
- Items are scanned
- The cashier tells you the amount
- You mention that you'll pay with your card, usually showing it is enough too
- The cashier activates the chip scanner
- You insert your card to the reader
- Wait a second or two, the screen changes to "Enter PIN"
- You enter your PIN and press the green button
- You wait around 5 seconds and hopefully it says "{success_message}\n\n Please remove your card"
- You remove the card and put it back to your wallet
- Receipt is printed, the cashier discards it if you don't take it. Sometimes they ask if you want to take it.
And got erased if held too close to magnets, or got scratched and unreadable.
> and somehow made the user experience much worse
That seems to be a problem with implementation, not technology. Outside of the US, I could use contactless payment with a card for years. I could also use chip payment under a specified limit without putting in PIN. Even if all that fails, terminals which are actually connected and don't use dial up on every payment take just a few seconds to authorize each transaction.
The US payment systems dragged their feet for so long now you get to experience payments in Europe from early 00s.
And despite the anti-fraud automated data analysis, losses per $100 having been growing from 2010 to 2014, when they reached $16 billion, of which the US accounted for half, despite only generating 21% of transaction volume.
http://www.gallup.com/poll/178856/hacking-tops-list-crimes-a...
http://www.businesswire.com/news/home/20150804007054/en/Glob...
the early adopter's tradeoff for all tech i suppose.