That's exactly what I expect from computers in the future.
It's perfectly possible to have an automaton that's good at predicting needs and inferring outcomes without assuming that it can set independent goals of its own without being prompted.
One is driven by external stimuli in a deterministic way, which makes it a computer like any other.
The other is internally directed - which edges into questions of sentience, free-will, and independent mentation, and is unknown territory for CS.
Siri and Viv are already heading in the former direction. Siri has some nice canned responses which can create a fun illusion of a personality, but not many developers - and even fewer NLP designers - are going to tell you Siri is independently goal seeking.