Quoted from the part of the article the author crossed out and rewrote because it's inaccurate. And the title is a quote taken out of context.
The trend on these Telsa / EV blogs has been to take Tesla's logs as gospel and discount human observation.
There have been other reports of users claiming autopilot being engaged when it was not and reports of not noticing that summon was enabled even though one can't really miss that (that has subsequently been redesigned).
Human factors for these systems is incredibly challenging since such a wide audience of users useses them.