Phone phreaking let you talk to whoever you wanted, as long as you wanted, as often as you wanted. This was a big deal in the days before instant messaging and was looked on almost as a type of magic.
Long Distance was a horrible thing. In 1997, I was working for a CLEC/long distance provider that existed as a result of the 1996 "deregulation[0]". Times were great for about two years.
The price for long distance was never perfect against cost, but when everything went flat rate/minute and that rate continued to drop (ultimately becoming flat rate, period), I remember sitting in an employee meeting hosted by the CEO of Frontier (pre-Global Crossing/Frontier and later Citizens/Frontier). He had a graph on the screen showing the cost of a minute of long distance and the price we could charge for it. The lines were converging and I asked the fateful question "what happens when they cross"? To which I received a political deflection[1]. The best part was all of the industry rags were, at the time, screaming that there will always be a long distance surcharge since there will always be call termination per-minute rates. I could see it was only a matter of time before those fellas were proven wrong. Younger folks, today, don't have any concept of domestic long-distance rates, but AFAIK (and I've been out of telecom for a little while now) call termination still has a per-minute cost.
[0] In quotes because it wasn't so much a deregulation as it was changed regulation. The goal was to get local carriers to start competing with one another and long distance carriers. I believe the local carrier had to have a CLEC in their service area in order to provide their own long distance service. The hope was more competition with similar kinds of services. The result was a bunch of CLECs that figured out the law opened up some interesting opportunities. I remember a friend of mine setting up an ISP for the cost of equipment. He'd received his local phone numbers from a CLEC that would hand out locals that would cover a huge geographical area at practically no cost. What I didn't understand, then, was because call termination is the "cost" incurred by the LEC, inbound calls were pure profit. ISP lines were all inbound so the CLEC made buckets of money in pennies/minute from Ameritech/AT&T for the hours that his customers spent online.
[1] The days after the 1996 telco bill were interesting. Competition opened up and a whole new set of operators started up doing things like offering lines to ISPs (most people were dial-up back then) practically for free since all of the calls would be inbound and result in a huge paycheck from Ameritech/AT&T or whomever was the major established local carrier.
[1] The deflection was because his solution was to sell the company to Global Crossing -- at the time, a dot-com darling publicly traded on NASDAQ that lost heaping amounts of money. There really was no choice. Frontier was doomed because of the costs of its new SONET network and Global Crossing was offering way too much money so that passing up the deal would guarantee a shareholder lawsuit.
It feels magical! Someone who knows the right arcane magic words can end up on the other side of the planet. Meanwhile, your opponents are often seen as bumbling and unprepared. I can't think of any other system that so closely pairs intelligent exploration with the feelings of discovery.
...or, at least, that's my thought on the matter.
I could dial into my local mom and pop ISP and be playing a MUD with people from three different continents at the same time. I think in those days I had more online friends from MUDs, IRCs and talkers than I did in "RL."
Or just surfing to random servers and seeing what was out there. In a time before Google indexed damn near everything, a lot of the Internet was just exploration and finding random, crazy or awesome things. One night I found a page from a professor at Purdue about lighting grills on fire with liquid oxygen.
Thankfully, my parents were good sports about all this and eventually got a second phone line installed. Probably because they got tired of me always tying up our main line with an Internet connection.
By the eighties, the term more or less flipped and it became known mostly as just something people did to get free phone calls. This sorta continued on through the nineties.
The term is gradually flipping back again, thankfully. A phone phreak who just makes free calls is sort of an analog to a hacker that just compromises random Facebook accounts.
I suppose that makes sense, as there is (largely) no such thing as non-free calls ...
I have no idea what I'm listening to but I'm strangely compelled. I'm going to chuck a few of these on my (uhh) phone to listen to later.
Dialing Those Mysterious "1xx" and "0xx" Codes is another good one, as is the 052 conference.
Well, it was our internet back then. Ignoring voice calls, its how we dialed BBS's. Back then unless the BBS was very nearby there was a per minute charge. So there was motivation to find ways around this for people who wanted to do things like chat, play games, use email, etc for non-trivial amount of time. Getting around long distance rates was quite the motivator. For reference, minimum wage in 1980's was $3.35. Dialing outside your local band could be as high as 5 to 10 cents a minute before you even hit long-distance rates. This stuff added up quick!
I was a kid back then but I had a computer with a modem and really got to know how phone billing worked after my parents got a couple high phone bills. There weren't many BBS's within band A for me, so it was pretty annoying I couldn't leave the modem on for a couple hours to download something (this was back then 1200 baud was common but still expensive - $350 [fixed for inflation]).
Also, there wasn't much else to hack that didn't belong to you. There was a 'hack it because its there' aspect here.
This was before broadband, and access to external systems was done through a device that connected to...a phone. Your local calling area would be maybe a 30 mile radius or so (it varied a lot depending on local carrier). Wanna see what's on that mainframe at the university 100 miles away? Well, be quick because it's going to be pricey. Or...
How pricey? Someone else already looked it up, but I recall MCI advertising long distance calls for $0.10/minute. That's $6/hour. Minimum wage was something like $3/hour. So if you're a kid working at McDonald's, you needed to work two hours for every hour of access. Or...
But I think the selling point for alternative LD carriers (MCI, Sprint, and the "10-10-..." numbers) was that you could set a timer and know at the end of the call how much it cost. Under AT&T? Get the calculator and paper out.
Also, don't forget the difference between inter-LATA and intra-LATA calls. The latter was a call within your local provider's area, the former went to another. Sometimes the line between exchanges was literally across the road. Inter-LATA calls were generally more expensive than getting through on a long-distance trunk, so there was this ridiculous feature of phone bills in those days that calling grandma in the next town over was more expensive than calling your college girlfriend three states away.
I also used to work for a "connected car" manufacturer. The per-minute rates they get today for using the onboard phone are outrageous even by '80s standards. I won't mention the data rates they charge for using the "connected car." Let's just say it would be far cheaper to buy an iPhone and Verizon's 20GB plan if you're going to use it a lot.
Phreaking was (and is) just a way for an overly curious person to see what they can do with a big mysterious black box. Much like the first hackers trying to work around the first passwords on the first time-sharing computers, phreakers see what they can work around in the telephone network.
Bypassing voicemail PINs, changing Caller ID, hijacking PBXes, setting up conf lines for free, listening in on others' phone calls, obscuring your real phone number from the phone companies through op-diverting, spoofing IMEI, decrypting GSM to watch texts and calls in real time, free internet through holes in the paywall of data card providers...
And if you're a high school kid who needs to call his mom but the stupid COCOT at school won't let you dial local exchanges, you dial a 1-800 number, reset the trunk, and then dial any number you want. Never know when hacking will come in handy.
It served me well since my career in computing took me to some strange places like small digital PBXs that integrated interactive voice response with the switching function and hence call-state, and mobile data nodes that required knowledge of carrier charging and rating.
Until land lines die off and VoLTE is widely deployed, there will be circuit-switched calls that work very like they did in the 1970s.
Telephony is even relevant to the modern debate on surveillance. Pervasive surveillance dates back, at least, to the Daytona database and sucking in all available punched-card and mag-tape sources of call detail records. It was the first application of social network analytics on a big-data scale.
You never knew what your bill was going to be until it came in the mail each month. And as a kid, there was definite anxiety about how bad it would be and whether your parents would notice your calls...
It was also further complicated by the lack of local numbers for dial-in internet access, or local exchanges for BBS's. I remember having a schedule for when I could connect for cost efficacy. It's also one of the reasons I got into local war dialing. It wasn't only out of curiosity, but a potential way to gain access to a network for cheaper.
Imagine paying 40 cents per minute to dial-in to a location you could drive to in 20 minutes. God I'm old.
Also, it had global reach, operated on trust, and quite often security by obscurity was the only thing that stood between you and a free call to the pope.
Keep in mind that this all took place just as the first microcomputers that were practical to use (keyboard in, tv out, booting to cli from rom) became available.
All in all it was a age of innocence and exploration.
My Dad is an old school phone guy ( member of the Telephone Pioneers of America ) and he still doesn't stay on a long distance call past a minute or two.