2016 State of DevOps Report [pdf]

I like this report, but on page 48, the reporting of downtime cost per deployment seemed disingenuous. The business cares about (cost of) downtime per year, and there the high performers seemed to do worse than the medium and low performers.

(This whole calculation seems rather forced; IMHO they should use matching number of deployments and change failure rates rather than averages for both. I can't believe a high performing IT operation would accept a change failure rate of 7.5% when doing multiple deployments per day, at least not if each failure leads to an actual outage).

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