> Has anyone actually seen malware spread this way in the past 10 years in the wild
Yup, had several IR cases (trending up) where this was determined to be the initial vector. Related: stop making this argument. Nothing is seen in the wild until it is (go back a few years and realize this argument was made about cryptowall-style malware).
I think you should re-read the end of my first paragraph; isolation should have an off switch. Give people the option and let them choose. Sorry if that's bad for your business model.