Nonsense. I've been using it for years to send money to my family back home and it's been nothing but seamless and extremely useful in every single way. Send bitcoins to a local exchange, convert into fiat and withdraw into a local bank account. Total expended time: 10 minutes. Compare that with using WU, where someone physically has to go to a local WU office, or even worse, doing a wire transfer where the recipient bank puts a freeze on the money until AML documentation is cleared (typically handled by calling the bank and stating the source of the money, but still a pain).

Another way to send money is to get a bitcoin debit card, give it to a family member and load it every time you want to send money.

Uninformed opinions should be kept to oneself, lest one ends up looking like they're talking out of their ass.