It doesn't seem unreasonable to suggest that a solution which results in the vast majority of true members of a class being unable to prove their membership is not really an improvement.
This seems like a ... sidegrade.
This seems like a ... sidegrade.
Why? Maybe they didn't care at the time, but maybe they would later, or their kids would, or they would get a better deal when they resold it. Why should Sony get away with robbing their customers of advertised functionality with the excuse that they "didn't use it anyway"?
Maybe someday we'll see it with car manufacturers. "Your passenger door has been disabled. Please provide proof that you carry passengers with you to get a token reimbursement for the trouble."
In fact, what's the point of punitive damages in general if not to punish the defendants in civil suits?