Slack introduces message buttons | Hacker News Reader

Slack introduces message buttons

slackhq.com

110 pointsultrasaurus26 comments

> Approve new hires with Greenhouse

> Recruiting teams who use Greenhouse can get hiring manager approval for new job postings and candidate offer letters.

Sure, why not, i'll hire someone with a single click in Slack. And maybe then post a party parrot emoji. Crushing it!

Like any messaging app, Slack has value precisely because it segregates small, ephemeral messages from the large, persistent ones in my email. It lets me tap into a stream of what's going on right now without obstructions. Trying to shoehorn in these great wads of HTML which don't require immediate attention detracts from Slack's value, rather than enhancing it.

While I agree that Slack's value proposition is tangential/complimentary to e-mail, the more that comes out it sounds more and more like Slack want's to replace e-mail/reinvent business communications.

Oh, they absolutely do, no doubt about it. Same way Twitter wants to be more than a way to post short messages. In both cases, there's a inescapable tension between what it needs to be to be useful, and what it needs to be to be successful.

Classic HN commenting.

Yeah, i'm conscious that the open is a bit too lambastic. At least it's honest.

You assume that everyone is hiring six figure developers. If you are hiring part time staff, at a rate of one per week, this makes a lot more sense.

Also makes sense to approve expenses. Right now all that stuff happens in another app which sends me an email which launches a browser which asks me to login which shows me the same button.

I actively look for SaaS apps that have slack integration.

That's exactly why we developed Talkus (customer support 100% in slack).

We were fed up to spend our time to switch between Slack and the web app.

Every program grows until it support (or in this day and age, re-implements) email?

More details on their developer blog: https://medium.com/slack-developer-blog/message-buttons-and-...

This is well worth the read thanks! I will likely experiment with this for PUSH alerting from the web app I am working on.

Eventually we will build a Mobile application, but in the meantime this seems like a good quick hit value add.

Telegram has custom keyboards and they are very useful. https://core.telegram.org/bots#keyboards

Can multiple people be required to click the Approve button?

That would actually be interesting.

Yes, you can keep track of who clicked on the button and for example, if three clicked, you remove the button. (oh oh, just thinking of a fun game...)

That's really a cool feature. We are developing a help desk 100% in Slack and try to see what we can do with these buttons:

https://medium.com/talkus/how-the-new-slack-message-buttons-...

We've been using this internally as the integration was developed. Having a message continue to change to show updates is super useful, and is a nice way to avoid spamming a channel with changes / cuts down on the "noise".

What about hardware buttons that would change behavior based on context/app and provide the same? Nice arcade style yes/no.

I remote in often or work from different desks so this wouldn't be for me...

I just hope these companies are not locked into Slack, but rather, embracing text interfaces more broadly. It's great to implement new UIs for your product if it means better engagement or conversion. Some of these integrations might actually see some heavy use.

I do hope the Slack terms of service are not onerous.

I think buttons adds a new whole of opportunities to Slack integrations, straight forward interactions.

Slack added a category for apps that use buttons: https://slack.com/apps/category/At1H7NS2KY-all-buttoned-up

So, we use PagerDuty, which is one of the listed integrations. I just created a test incident, but no buttons. (I've long wanted buttons on those integrations.)

Oh no! I'm with PagerDuty Support and we'd love to help you get your integration up and running! Please drop us a line: support@pagerduty.com

Turns out we had an old version of the integration, on the Slack side. Removing that, and adding the equivalent integration on the PagerDuty side got it working.

Love the buttons.

We're using HipChat at our company, about 50 users in total. Is it worth making the effort and migrating everyone over to Slack?

Thanks for posting this. Can wait to test it out

Nice move, and it'll be better if they can make their service more stable.

This is something I need in general! Not just within my Slack team! Would be great!

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