He transformed that company (albeit being a monopoly) into a fairly good one. With the excess cash he generated he launched a mobile phone company that is one of the world's largest, and invested in numerous other businesses transforming them from badly performing ones into better businesses.
He was certainly lucky, smart and well connected when he bought Telmex, but all the execution afterwards was not easily handed to him.
Personally i'd love if his companies ran the water distribution or trash collection, he'd probably turn them into better performing and less corrupt businesses.
I think everybody expects so much of him, but he doesn't care, he is wired for making money and an excellent example of a pragmatic businessman. Compare him with the Russian oligarchs and you'll see how bad it could be. I really think he is a good and well meaning man.