Show HN: LogRocket – Record and replay user sessions to fix bugs faster | Hacker News Reader

Show HN: LogRocket – Record and replay user sessions to fix bugs faster

logrocket.io

25 pointsarbesfeld13 comments

https://news.ycombinator.com/showhn.html

"If your work isn't ready for people to try out yet, please don't do a Show HN. Once it's ready, come back and do it then."

I don't really like how the prominent "Open Source" link at the top takes me to a page on github telling me it's currently not open source. I'd have assumed they'd "work out the kinks" faster if the source code was actually open and available.

https://help.github.com/articles/name-squatting-policy/

EDIT: Although, maybe it's all private activity, which I guess is not visible to the likes of me.

(OP here) Hey kingosticks, appreciate this and trust me that I'd love to open source this ASAP.

We're just working out our deployment story and making sure that it can scale before we open source. We don't want to force beta users to go through painful upgrades / migrations unless absolutely necessary.

Sounds like it might take a little while so maybe in the meantime you could just add a "coming soon" type label to the link on the home page.

And don't forget that painful (exciting) upgrades is exactly what some beta users are signing up for in the first place!

Is this a direct rip off of Sentry Breadcrumbs??? http://blog.getsentry.com/2016/05/04/breadcrumbs.html

(OP here) Thanks for bringing this up – we definitely took inspiration from Sentry Breadcrumbs and actually use this feature in our apps quite a bit.

We found that many bugs are not easily understood by looking at the breadcrumbs trail. Our goal is to give developers all of the context that is needed for fixing bugs: a video, steps to reproduce, and eventually a way to faithfully restore the state of an app at the exact point of failure.

Our goal is not to compete with Sentry, but rather to augment crash reporting tools with a tool dedicated to logging.

I think competition is good however you've pretty much ripped their design including the icons!

I'm sure the implementation is different but be 'inspired' don't shamelessly clone their design.

Seems like a few of these user recorders are popping up. Another alternative is FullStory https://fullstory.com/

What are the privacy implications of a service like this? Isn't this as invasive as Omniture's "2o7" analytic service?

(OP here) Thanks for asking this toni, as privacy issues are one of the reasons that we felt that this tool was necessary.

We want to give developers the ability to solve bugs without compromising user security. You can choose exactly what gets logged, and also host on your infrastructure. We're also building tools for anonymizing data that is sent over the wire.

Hi there. I'm the Co-founder of SessionStack - https://www.sessionstack.com/ . Seems like you're developing quite the same tool (we're not open source, but have an on-premises version).

It's quite an interesting space so I wish you good luck in your endeavor.

Privacy?

(LogRocket team member here) Thanks for pointing this out. We added a privacy policy to the homepage: https://logrocket.io/privacy/.

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