Extremely well-written, concise-but-detailed, no-bullshit guide to a process that I have shied away from because it seemed to involve a lot of mysterious complexities.

The author's recommendations provide extremely reasonable advice to follow in any project management endeavor. He emphasizes an assertive but respectful approach, taking the needs of both sides of the project into consideration and outlines a wide range of practical details that you could only know about from having a high degree of first-hand familiarity with this service.

I'm saving this and hope to draw on it soon, now that it doesn't seem quite so daunting. Thanks for posting.