chromebooks seem to be gaining in popularity (though that may be driven by shortsighted education purchases like the early iPad)
their broadband services seem to be incredibly popular in the areas they are servicing. (this is just anecdotal, i havent seen any hard numbers)
But i agree, they have had some high-profile failures in recent history, and its possible thats a sign of the organization growing to large/complex/whatever to be successful at exploring new product categories.