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Comment by dhyasama | Hacker News Reader

I just looked at the Braintree site. It looks like they provide very developer friendly services which is rare in the industry. The listed rates are high though. If anyone goes with them, keep in mind it's the industry norm to heavily negotiate those.

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Our (Braintree's) pricing is actually very competitive. It probably looks higher because we disclose all our fees. Nearly every provider we know of obscures fees both during the sales process and in the monthly reporting statements so merchants never really understand what they're paying. Here's an example of pricing trickery http://bit.ly/9NSZCa . Prospective customers regularly do thorough pricing comparisons and we are consistently among the most competitively priced. Our objective has always been to provide the best value in the industry for a fair price.

I work at a provider (PowerPay) and completely agree about obscured fees. The rates I was referring to are posted on your site and do seem a bit high to me. With that being said, there are a ton of variables involved in pricing an account, so it was a bit unfair of me to bash your prices. I suppose that is why most providers don't list rates on their sites.

I was involved with integrating with Braintree in a startup I worked for.

1. They do have good developer support (why we went with them)

2. They charge more than others, but we were able to negotiate it down a bit.

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