Apple cloud services outage
apple.com
apple.com
The humour and tone is similar to the "Programming Sucks" article. I recommend starting with "The Night Watch".
...that's something scary to say about the tech industry, right there.
(Amazon, Facebook, Apple... that I know of, so far)
have been affected, on the same day.
Edit: I take that back, Apple uses several cloud providers, including AWS.
You did hear that from me, or anyone else with a firewall running on OS X.
They're a massive company. When you already own telecom networks and run your own datacenters, selling cloud infrastructure services isn't too far fetched.
With a little grep-fu you could have yourself a good watchdog.
http://www.zdnet.com/article/apple-cuts-aws-spending-signs-w...
Actually that's not saying much, because a single cabinet is around a metric ton.
So it was unintentionally accurate.
> The encrypted chunks of the file are stored, without any user-identifying information, using third-party storage services, such as Amazon S3 and Windows Azure.
[0]: https://www.apple.com/business/docs/iOS_Security_Guide.pdf
Holy shit, you were laughing for 28 minutes straight. Are you alright?
On a serious note, why would AWS admit that it's services were not quite working well and subject itself to potential liabilities.
AWS reacts shamelessly even when your EC2 instance goes down on it's own. For a sample of how they react, see https://news.ycombinator.com/item?id=11822298
Can you clarify a bit? I'm not sure what you mean.
An ISP isn't, by law, required to peer with anyone.
They're legally required to live up to the claims of their product. If they say X Mbit/s then there needs to be at least a plausible case made that they can achieve those results. Anything significantly less is to invite a class-action lawsuit.
The downvotes probably came from people tired of the joke. It is an oft-repeated joke.
I have been losing google docs intermittenly all day (and I have been working nearly exclusively in google docs all day) maybe just me, but I have been unable to upload photos (same one as yesterday to gdocs) and from drive/docs dash I would lose connectivity and have sever lag loading up a doc I just worked in. Had to close browser several times.
I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.
I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful in allowing companies to disclose issues without the softer side of the company flipping their lids.
Separately, many of the Status pages out there setup with the Statuspage.io service also incorporate "Pingdom" like features where heartbeats and/or checks are automatically collected and notifications and updates set without intervention.
It's nice to see they've carried on this same policy with Heroku, for all the flaws the company has they put their money where their mouth is.
All the numbers usually tell a story
On the flip side, I've had a total inability to use EE in North Yorkshire for about 2 weeks and yet their status checker reports absolutely no problems in my area (whilst Level 2 support admits they won't have an engineer on-site until next Wednesday now).
Your suggestion for an engineer feed would be greatly appreciated; there's nothing worse than spending half a day trying to narrow down an issue only to find out it's a known and unreported fault... "to err is to be human, to lie about it is ruddy infuriating".
https://statusgator.com/services/apple
(Side project of mine)
Some find it useful, some don't.
Most startups / side projects these days seem to use a cloud hosting service... But you're project is meant to work especially when the cloud hosting providers are down.
Where are you hosted? Or do you host on multiple services?
If iOS is their vision of the future of personal computing, then the future of personal computing is a walled garden presided over by a bureaucracy about as functional as a badly run DMV office.
There is absolutely no excuse for this kind of terrible customer support from a company with this kind of money. Their good UX near-monopoly and success seems to be making them lax toward their developer community... much like Microsoft became.
- doesn't allow to use password managers because their login forms are full of terrible JavaScript making sure nothing gets pasted
- using "security questions" for account recovery which could be easily "cracked" using social engineering
- SMS based 2FA
- max password length of 32 chars
- fixed keysize of 2048/RSA for APNS certificates, 4096 will be rejected
Given the attention given to customer experience in other areas, one assumes Apple knows how to treat their customers.
One reasonable conclusion is that they don't see developers as customers.
"Sharecropper" is probably a much closer match to what they see.
Any relation between this outage and Amazon's from earlier?
They have backup power systems and multiple backbone connections.
There might be something larger going on ... amazon.com product search is down again, too.
... only I had already spun up a new server. Because the existing instance wasn't working. Getting their system to terminate the old instance required several attempts and force termination before it succeeded.
Considering their scale, I would expect better handling of the edge cases.
I want a refund.