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I find the only startups that I'm being drawn into are the ones with creative founders. The two that come to mind are Wesabe and now TipJoy, both are sites that launched when they had built enough to be useful, but still have a lot of interesting potential. You can just look at Google's share price if you want proof that users love potential and expect change and improvements.

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Google's products don't change much in terms of UI/features. They innovate more on the technology behind the scenes.

I think that speaks to their creativity, keeping things simple for the user takes a lot of creativity. I can't speak to your experience, but for me anger about change comes from three sources:

1. The small but sometimes vocal group that hates all change. 2. People who don't need the extra features and who now have more work to do for the same results. 3. People who are using my programs a little differently than I intended, and whose functionality I broke.

With the sometimes exception of #1, if I'm honest with myself, these are all problems caused by my lack of creativity not my users dislike of it. Your experience may be entirely different.

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