Their motivation makes it even worse in my opinion. It's something they should know, and we all know, will never happen. That's why the article sees it this way, and I agree.
They've probably gone to far. I have, more than once, logged into a Google product I haven't used before and been confused about which product it was because it looked so similar to 3 other products.
Their efforts to automate whatever is possible to automate is laudable, however, and I think they've pushed the field of interaction design further than just about any other web company in the past decade.
You're right that Material Design, like the iOS "flat" design, is meant to automate or simplify the design process, but the reason is simply because they want to make more money. If your standards are such that you need to hire a real graphic designer to meet them, then it's more expensive to design an app, therefore there are less apps in your store, therefore you make less money running an app store.
Material Design, and iOS flat design for that matter, have done virtually nothing with respect to pushing design forward other than lower the bar so that it's cheaper and easier for a non-designer to adhere to those standards.
Not to say that I agree that it's necessarily bad: his example of Word on Mac vs. Windows is actually interesting bc, given sufficient differences, users would have a hard time switching between the two if they own both platforms and the applications look completely different. I think it should be possible to retain certain UI paradigms (e.g. back buttons, toolbars) while staying uniform across all platforms in other respects.
I think the result is not jarring but a feeling of familiarity.
If you spend all your time on Android and the Web, an for some reason occasionally use a Google app on an iPhone it may feel familiar to you.
But if you have an iPhone chances are you spend a lot of time using other iOS apps (including the system ones) and are used to that design language.
It's nice that it's consistent with other Google products, the problem is that's the wrong thing to do on iOS because it feels so out of place. You can still use your colors and many of your other schemes, but basic platform conventions like share buttons and menu locations should be respected.
most iOS users I know don't use share buttons anyway. I always get a stupid screen shoot of a web page with a url
I imagine part of the problem is they added it 5+ years into the platform when most people already had a way of doing things, even if it was sub-par, and they haven't been able to convince people to use it much.
Or maybe QuickTime.
Anyway, at least in 2011 it failed in that metric too, because documents would look quite different on the Mac version than on the Windows version in many cases.
What I really wanted, at the time, was the exact same experience on both platforms, from feature set, to way of use, to the look of documents rendered, and since it didn't really deliver that I was disappointed.
No, not at all. I don't care that my UI is consistent with yours. I care that you can open the doc I sent you.
Why would you assume that someone buying Office for Mac is more familiar with Office for Windows than the Mac they own that they want to run Office on?
That could be true for some customers. It's certainly not true for all customers. It's probably also not a given that even someone very familiar with Office for Windows would want Office for Mac to act like that, instead of like a Mac app.
Because Windows had like 90% of the market share?
If "familiarity because I use it at work" is the primary criterion, you'd probably have bought a PC.
Office, on the other hand, you probably use because you need to create Office-formatted docs. Very few people are likely buying Office because they long for the Office interface. Office doesn't even have a consistent interface paradigm. They've reinvented it repeatedly, culminating in the Ribbon UI. But at the end of the day, Office's interface is a Windows interface. They've done their own thing, but it's still clearly Windows, and shoehorning that interface onto a Mac feels out of place in a way it doesn't on Windows.
I can't comment on interop. It's been a while since I used Office for Mac. I don't recall any notable interop issues, but I mostly used the mail client (Entourage, later Outlook). I used Word sometimes but wasn't exactly writing for publication.
If you just want .doc files lots of programs will do it cheaper.
Switching to Google Inbox to read an e-mail and then not being able to swipe back, like you can in basically every other iOS app, is jarring and ridiculous. There's no reason for it, other than arrogance. They could keep 'material design' and still make it feel like an iOS app, but they don't bother. Likewise, they seem to have reimplemented text input and text fields, and done so extremely badly, for no reason that I can tell, causing significant problems with selecting text or using third-party keyboards.
If you're switching from Windows to Mac (or Android to iOS) and back frequently, then you're going to be frequently switching UI paradigms, but you'll be dealing with consistency in a given context. You use iOS for a bit and everything behaves one way, then you pick up an Android device and everything works another way.
When you pick up an iOS device and all your paradigms change, except for this one app where they change back and nothing you're used to works, that's more jarring than switching to iOS and having Google Inbox behave like an iOS app, the way every other app on that device works.
In other words, it's not even about material design; it's about fundamental interaction with the app and breaking all of the user's expectations and habits, for no real gain other than, maybe, developer time.
As an iOS user, it's still jarring as hell to have a native app feel like something from other OS. I don't want to learn another platform's conventions to use my own platform.
On Android it makes sense, they make android. On the web it's OK because websites all look different. But all iOS apps generally work the same and when you stand out it's annoying.
You know all those people who complain about Java applications not feeling right? Yeah, same kind of thing. As a long time Mac user you can tell when the program you're using is a lazy port from Windows because it doesn't fit in.
I expect the app that I use to view my document to behave like other apps on the platform.
It is Google's choice to make, the article is arguing that they made a poor choice. They can still make the app very Google-y in looks and organization but make it much nicer for iOS users by following a few platform conventions.
There is a very wide variety of iOS apps that look completely different but feel similar due to following the guidelines. Google should be able to fit into that.
For example, Office would come out with some new paradigm – draggable toolbars, for example – that didn't exist anywhere else in Windows, and wasn't part of the standard libraries that other developers had access to. They'd use that for a while, and slowly those features would make their way into other Windows apps (first- and third-party), and right when that started to get standardized, Office would do something else – like the ribbon – which, again, didn't exist anywhere else.
In other words, Microsoft had a tendency to eschew standard OS behaviours even on their own OS, and kept pushing the bar by making new UI paradigms as fast as everyone else could try and keep consistency with them.