The Rise and Fall of Nintendo’s Miitomo: Why Downloads Don’t Matter
surveymonkey.com
surveymonkey.com
I realize this post is simply marketing for SurveyMonkey's product, but it seems like the numbers/analyses are highly arbitrary and do not entice me to look at the product. At the least, the focus on only-metrics-SurveyMonkey-can-provide limits the quality of the analysis because it doesn't incorporate rankings and revenue which is relevant. (Miitomo hit #1 Free App Overall on launch and hit the death spiral in a week: https://imgur.com/a/SXnze)
We look at engagement and churn because they're largely independent of genre, or if you're even a game, for that matter - those metrics are used to evaluate to SaaS companies, websites, even service businesses. This is because those metrics a proxy for whether your customers want what you're selling.
Certain categories of apps (and subcategories of games) have different averages for engagement and retention, but overall more is better for both. Candy Crush and Miitomo are similar in that they're light, broad-appeal social games (compared to Clash, a harder core game). Yet the metrics of the King games are more similar to each other than Candy Crush and Miitomo are.
App store rank is mostly a function of download velocity. Downloads tell you nothing about the forward prospects of a game. Miitomo fell in the rankings as the initial attention wore off, but if users were sticking around it could have been the start of a new powerhouse franchise.
Revenue isn't related to downloads as only people who use your app have the opportunity to give you money. This the reason we look at active users.
We looked at revenue internally, but it's not a particularly interesting story. Most games settle at a level of revenue-per-active-user and don't move all that much over time. So revenue is dependent on your active users.
Definitely open to any other feedback if you think there's something else we should look at: intelligence AT surveymonkey
Most Nintendo systems (and a few games) also let you choose a specific Mii to represent yourself.