Looking back that's the e-mail one of the messages went to. It was actually a reply to your seemingly automated messages saying "...please don't hesitate to shoot me an email..." and my reply didn't seem to generate any response. But poof, into thin air it all went. I'm a bit biased here because it just drives me nuts when all these companies pretend to play nice publicly by answering comments (like mine! thank you, first time I've heard from you even if it is just brushing my comment off as "sorry if I've missed an email..."), responding to tweets and everything else but then behind closed doors it's a totally different setup. Perhaps you were just busy who knows. I just feel like this is a trend in the industry and it drives me a little nuts.