Ask HN: How do I become a Customer Success Manager?

Hi HN!

I wanted some career advice and I'm hoping that someone here will see it!

I have a strong Web (SaaS) Development background. I also have some Project Management, Marketing and Sales experience. I also know how to managing a fast-food franchise!

I recently found out that Customer Success Management is a thing and would love to become a Customer Success Manager.

I'm technical, can speak business, love making people happy... how do I do this?

Would love your advice.