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Damn, they haven't tweeted since Jan [1]. And their last FB post is the same time/related [2]. Seems like they went AWOL.

[1] https://twitter.com/RideMarbel/status/693081497264373760

[2] https://www.facebook.com/ridemarbel/videos/vb.75887281080344...

Same here, still chasing them for a refund but not holding my breath. My feeling is that they have a great product but can't get their production groove going, hitting delays, defects and requests for refunds. Wouldn't surprise me if they went out of business soon. The irony is that I chose Marbel over Boosted for the better range over a year ago!

https://www.reddit.com/r/marbel/comments/3s0i7v/successful_r...

You're well beyond the normal limits for being able to initiate a chargeback i'm afraid.

But no harm in asking your card issuer to see if they can help.