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Comment by mrweasel | Hacker News Reader

2. is a lot like Outlook (at least on Mac), oh you highlighted something, I'll just go a head and assume that that's the only part of the original email you'll want quotes in the reply... WHY?

If I wanted the entire URL highlighted I could just double click on it like in every single other piece of software.

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It's infuriating trying to highlight anything in Outlook. Oh, you're dragging to select part of a word, or a huge long URI? Let me go ahead and automatically expand your selection to cover the entire token, with the trailing whitespace. Haha, you're trying to circumvent my helpfulness by setting the cursor and shift-right-arrowing? Haha, no soup for you! Break down and copy it into notepad instead!

> with the trailing whitespace.

Worst feature EVER. I can't begin count how many times I've had the following talk with users:

user: My password doesn't work

me: Did you copy it from Outlook?

Disable 'smart paragraph selection' and 'automatically select entire word' in the edit options. I turn these off instantly in Word every time I have to reinstall them.

Problem solved.

He is helping people on the phone, he might never speak to the same person twice. Settings really aren't a solution for bad UX.

If you're emailing users' passwords you've got bigger problems than a bit of trailing white space.

Lots of systems email users an initial password which must be changed at first login. It's not the world's most elegant solution, but it's also not terrible and basically does an implicit email verification. I'm not sure that it's any worse than sending a URL with an embedded token that takes the user to a password-change page.

>but it's also not terrible

It's terrible. Really.

https://news.ycombinator.com/item?id=7943365

Like everything in IT security, it's about your use case, threat matrix, and risk assessment.

iOS is also staggeringly bad at this. Often you highlight part of a webpage and it decides you wanted from the top to that point, which is stupid. Like one paragraph in a reddit comment or wikipedia -> the whole page, menu and all.

I was going to see if it happened here but I can't highlight any of your comment while typing mine.. I can only highlight inside this text box. Good job I don't want to quote anything.

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