Kayak founder Paul English launches a new concierge travel venture

After dealing with the basic lack of humans to talk to for questions on various web based services I've tried to use (Mint, Wealthfront, ZenPayroll), I'm tired of doing these things without guidance of a real, experienced, licensed person, and having to wobble along to figure out important things (like how some expenses are classified, etc) with just the guidance of pretty software tooltips.

I'm probably not alone in this. I think we'll start to see more services that are a bit more high-touch on the employing human experts side.

Its really difficult to find a proper travel agent now that all the websites have taken over. Maybe they'll come back.

Check out www.anywhere.com. No app needed.

I would like to know just how "AI" is used to help the agents, to prove this is not just a conventional travel agency sitting behind a shiny mobile app.

They are probably doing the same thing a lot of "AI" startups are doing now, which is starting with just that -- a conventional travel agency sitting behind a shiny mobile app -- and then trying to build the AI on top of the data they collect from human interactions.

For those who directly want to visit the site:

https://www.lolatravel.com/