How many hours per day do you expect your employees to work ? (I realize it may be task based...but what does it end up spending?)
Second, can you talk about the tools you use to manage the company ? How do you track everyone's work,etc - is it self reported like Google Snippets,etc.
Have you ever fired anyone?
> How many hours per day do you expect your employees to work?
We don't expect any fixed number of hours. As long as stuff gets done and no-one suffers we're pretty cool about it. It does require discipline in planning by everyone though. Taking a day or two of spontaneously usually also isn't a problem.
> Second, can you talk about the tools you use to manage the company?
- Slack (we just recently moved over from HipChat as we couldn't deal with constant connectivity issues any more)
- Asana (best investment ever)
- Google Apps (Gmail, GDocs, tons of spreadsheets, calendar, etc.)
- Trello
- Harvest (for tracking of hours, invoicing, etc.)
> Have you ever fired anyone?
Yes we have. We have a very special culture with a lot of freedom and flexibility, but that also requires high responsibility. We hire mostly on gut feeling and are pretty good at that. But honestly, you only know after you've worked with people for a couple of months. And while some might be technically excellent, there are those that are no team players, can't communicate well when it's needed or don't have a sense of accountability. Basically these people need supervision, and the way we work we don't have supervision and also don't want it.