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We built it in house. It's pretty tightly integrated with our actual user system.

So, I'm curious about this. Does a waitlist with a referral system help increase signups? I'm wondering how's it better than wait lists that don't push you up the line for referring people. Is it worth dedicating resources to build it out?

Referrals don't change your position in line. We are letting people in generally first come, first-served.

We use the VIP code because there are some times when you need to let someone in immediately (important partner, people that might be able to help us test a specific feature, etc.)

I think that in general incentivizing people to share by giving them a bump in line feels unfair.

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