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Comment by gkoberger | Hacker News Reader

What are the negative comments? Could it be that your app needs improvement? Maybe it doesn't offer enough value to justify the "heavy branding"?

Without seeing your product, consider option 3- try to improve your software.

EDIT: Downloaded, and I really like it. I've downloaded a ton of apps that were clearly made because "we need an iPhone app with our logo on it", so I had no clue what to expect. Sorry for the uninformed critique :)

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Oh... and nobody leaves an actual comment. 1-star reviews without any information on why it's 1-star. our lowest rating with a comment is 3-stars.

This is a real deficiency in any rating system. A one-star review (or a five-star review, either end of the bell curve) should require a short review as to precisely why the user thought the app was so terrible (or so outstanding).

These "reviews" are clearly from people who removed the app and were prompted to rate it by the iPhone OS.

This system really doesn't make sense (you wouldn't remove a great app) and might need to be removed from the OS, or revised.

The OS could for example, prompt the user the nth time an app is launched. But that would probably be annoying.

Or Apple could send an email every now and then to invite users to rate all their apps (or the recently bought) with an easy to use interface, where they can just rate by number of stars (à la Netflix) and possibly add a comment.

comment noted. we're developing the next version, as well as a more feature rich iPad version. it's a bank finding app. when you're out somewhere and need to find the closest bank to you, you're extremely happy that this app exists.

we think it's the bees knees. but, try it and let me know what you think.

  http://itunes.apple.com/us/app/bank-tracker/id345667440?mt=8
  http://www.mybanktracker.com/iphone

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