Your small business is already an O365 E3/E5 customer, and Microsoft is tricking your users into signing up for Microsoft accounts ontop of O365 accounts (which creates all sorts of unnecessary sign in complications, like OFTEN having to choose WORK over Personal TWICE in a row.) Now you have all sorts of training issues and confusion when peoples onenote notes end up in their Microsoft account and not their O365 account (oh and their surface eraser only opens the metro app, which doesnt work with 0365 accounts.)

This is a classic example of two divisions who cant get along, both fighting for the same territory.

It becomes painful when you type in your username, to have to wait for it to ask work or personal TWICE, for EVERY SINGLE MICROSOFT APP. Word, onedrive, skype, sharepoint sometimes prompts 3,4,5 times in a row with slightly different interfaces. I shouldnt have to type my O365 password EVERY SINGLE time I open a Microsoft app on iOS (except outlook which only forgets it like once a month)

A new user would get prompted for their password

1) sign into windows

2) activate office

3) sync sharepoint library

4) sync sharepoint library didnt pass the last cred to the app right.

Microsoft's credential management is atrocious for end users. Guess how many times Chrome and Facebook have made me retype my password when logged into my own computer this year.