I think the general implication that's being suggested is that the FBI is all too happy to not know the details. It sets a dangerous precedent where these sorts of things are routed through contractors so that safeguards like the VEP are bypassed.
This just shows typical contempt for the public in general. Why should we be surprised?
It's possible the contractor in question is a gray-hat hacker who really hasn't ever performed the hack on any phones they don't own, which makes everything they've done perfectly legal.