> This makes it sound as if ALIS does maintenance. ALIS does not do the maintenance. Human beings still do the maintenance.
Well, obviously, ALIS is not a robot with mechanical arms that do the physical work (although with its name, it wouldn't be surprising if some people expected "Alice" to do just that; and the personification is creepily reminiscent of 2001: A Space Odyssey).
But from what I've read in these articles and part of that GAO report, it sounds like ALIS is part of the designed maintenance protocols. For example, Action Requests are entered into ALIS and uploaded to the contractor (!) who triages them (!) and collates data across multiple sites (noted in the GAO report are problems such as a software update preventing contractors from receiving ARs while the on-site personnel are waiting for an answer--eventually they call and ask, hey, what about those ARs? and the contractors respond, what ARs? because they didn't know they were failing). And technical manuals are accessible through ALIS instead of having to refer to paper manuals.
Of course, these are all so vague and general that it's hard for laymen to figure out what it would mean in practice. The terms used in the GAO report for expected functionality are so non-specific that it seems nearly useless to even use them.
Having said all that, the GAO report does mention (buried in the middle of a paragraph, not prominently like a major vulnerability should be) that ALIS can be used in an offline capacity:
> DOD officials told us that they recognize this issue and, for short-term losses of
connection, ALIS users are able to work offline. (page 17)
But that doesn't sound very reassuring to me. In wartime, all sorts of bad things happen, and lost connectivity and communications should be at the top of the list of expectations. If maintenance is severely degraded and aircraft can't fly sorties at the needed rate, well, in a war....