OK, if you don't want to engage with the company, no need to engage. No need to make it a principles battle. Not every business is concerned about entertaining your itch for reading.

I assume you didn't accumulate the 128297 pdf's in the space of a day or a week or even an year (that would be over 351 pdf's per day, every day of the year). I assume you download like what? 10 pdf's per day? If you can take the time to visit 10 company websites and go through their documentation every day, I assume you cab find the time to read (and possibly respond to) 10 emails per day