I like hackuser's analogy of "Building quality into the process" vs. playing whack-a-bug.

I don't have any idea how to fix the process but here's some stories that we can throw in the backlog:

   - As a homeless individual, I'd like stable shelter
   - As a low income individual, I'd like higher quality housing opportunities
   - As a mentally ill individual, I'd like support and treatment to manage my illness
   - As an unemployed individual, I'd like a job where I can earn enough income to support myself and family
   - As a member of a victimized population, I'd like my peers to refrain from perpetuating a cycle of violence among ourselves
   - As a parent with limited means, I'd like my child to attend a high quality school
   - As a working parent with limited means, I'd like quality child care
   - As an hourly wage-earner, I'd like consistent full time hours so I can better plan my schedule, finances, and future
   - As a working individual, I'd like affordable, reliable, and timely transportation options to travel between my home, work, and school