[1]: I'm making up the $10 number. No clue what pricing they'll be doing.
We plan on charging firms on a per case basis.
Eventually we also plan to to sell to other customers, particularly courts and prosecutors, but we have to start somewhere and this is where we felt there was the biggest mismatch between need and current tech.
Both prosecutors and courts have more money than PDs (generally), but they are also much much harder markets to crack since they tend to be more directly integrated with the governments IT and contracting infrastructure.
Based on this discussion, I'd suggest that you deemphasize public defenders, at least removing it from your tagline. I'm sure there were others who had a similar reaction to me. Instead, pitch your service as one for the entire legal system, and then discuss how public defenders will be your go-to-market strategy.
The reasoning behind the current choice was that I personally find the specificity to be a bit more compelling even if it is intended only as a go-to-market strategy. When I used to pitch this to folks as "rebuild the public data infrastructure for the legal system" they would mostly roll their eyes at me.
Point is well taken though. Thanks.