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Comment by kiloreux | Hacker News Reader

Have you ever considered switching to Hipchat ?

We are also switching to Slack from Hipchat due to bad downtime and messed up apps. Too bad, because it use to be decent...

Us too. Downtime and bugs.

Recently hipchat released a major UI rewrite, and now there's no way to turn off autocorrect. It's almost useless for developers discussing code, if every technical term you type gets replaced with the first non-technical word that is "close enough."

I am assuming you're on OS X? You can right-click on the input field, and under "Spelling & Grammar" you can turn off auto-correct. This is an OS feature, not something HipChat specific.

weird. wonder why this OS feature got turned on in the rewrite, but wasn't in the old version? Thanks for the tip!

Hipchat's downtime is atrocious.

exactly the reason we moved to Slack

It's iOS app is also trash.

android too

I never see the slack app in my top battery users; I saw the hipchat app in the top battery users all the time before I uninstalled the app. I don't leaving it running for work, but not at the expense of 10-15% of my battery.

People keep saying that, but I can't remember the last time Hipchat was down.

Its literally been down 3 times in the last week

https://status.hipchat.com/

Weird, maybe their infrastructure doesn't scale well and only goes down when the US is at work? Sadly there's no time stamps on their status page, so I can't tell.

It could be similar to people complaining that Reddit or Imgur is down or unstable, but that mostly happens to Americans. So Europeans get the benefit of an overbuilt infrastructure, because the companies try to scale to the load generated by Americans.

Unfortunately it's been down, or unusable, a TON in the last few weeks.

Hipchat is made by the aussie company (Atlassian) that made Jira. Nice flexibility but disastrous performance, and they haven't really managed to fix that in A DECADE.

Trying out their hosted Jira solution recently felt quite a bit like a throwback to the 90s.

I'm not going to trust them again, sorry.

(We ended up using Youtrack instead. A lot faster, a lot cheaper, but less flexible.)

HipChat was acquired by Atlassian, so they didn't make it. :)

I don't find our self-hosted Jira slow or a throwback to the 90s. It also cost $10. But these things are opinions. :)

In addition to the rest of the comments, HipChat doesn't handle file uploads nearly as well, the message formatting is a joke, message history randomly gets erased, simple things like posting a YouTube link in Slack will embed the actual video, you can edit message in Slack (HipChat has that silly "s/word/replace" feature). I use both on a daily basis and Slack is just better in every way.

The new interface is slow and all the downtime is frustrating. Wish we were using slack

If slack is working for them my advice is to avoid hipchat. It seemed to crash constantly where I work. We're very happy with (paid) slack.

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