I don't know how bad it is, however I use Ubuntu on my desktop daily for free and I appreciate that, I don't see Redhat provides that though(ever since Redhat dumped Desktop users after Redhat 8/9 release many years back).
When RH started 'server' was the focus and became the revenue generator. Workstation was the area they expanded into, in my opinion.
When Ubuntu started the focus was on the 'desktop' (meaning general users). And Cloud became the big server-side change that drove growth - meaning developer-centric technologies and cloud delivery.
For those reasons, both companies / communities tend to have a different DNA.