I've asked him directly why he didn't respond to my email, and given him the date (more than a year ago) for him to check on it.
I sent several more emails, because the longer I tried to get my profile the way I wanted it, the more diverse glitches I encountered.
Here is a run-down:
1) Added a company I used to work for. Went to the company's page, and looked at the Jobs section. Saw a button that said "[checkbox] Sent" in a context that meant that AngelList had sent a job application to my former employer on my behalf. In retrospect, it's even worse than I realized at the time: I now know that the email headers claimed it came directly from me, and the text was written in the first person. There was no way to delete a job application, or list all job applications that AngleList randomly decided to send on my behalf.
2) Entering jobs is very difficult and clumsy. Imported jobs from my Facebook history. Only some of them showed up.
3) The ordering of the jobs I imported was random, not sorted by date.
4) I attempted to re-order the jobs myself. I was totally baffled why some of them show up in the large sections at the top, but many others are listed below in a paragraph with just their names. How can I control which jobs appear as larger sections, instead of as a list of names?
5) I entered another job and it appeared at the top of the page, and I went into reorder mode, and I was not able to drag it up or down — it was pinned to the top of the list. And afterwards it actually disappeared from the list!
6) And the first time I was entering jobs it did not allow me to enter a description, but now it is asking for a description, and I don’t know why it suddenly changed.
7) It's impossible to enter the same company name twice. I worked for Sun Microsystems as an intern, and later I was employed full time. I worked for EA full time, and later worked as a contractor. Those should be listed as separate jobs, during separate times. LinkedIn certainly supports that.
8) How do I represent being hired by one company, that's then bought by another company (like EA bought Maxis)? Or that spins off another company (like Sun Microsystem split off SunSoft). This kind of stuff happens all the time in the industry, so it should not be impossible to describe.
9) The triangular "EXIT" corner on company description boxes renders incorrectly, with scrambled text. This is not rocket science. I included a screen dump of the error and Chrome debugger DOM tree to show what was wrong.
10) But the larger problem from a user interface design perspective is that it's terrible to use a call to action verb like "EXIT" in what looks like an orange triangular "EXIT" sign, which falsely affords clicking on it to exit the page.
11) What is so important about a company "exiting" that it deserves such a prominent raggedy orange dog-ear "EXIT" sign on the company listing? What's important is what I did at that company, not the incidental fact that it was bought by another company. That's just buzzword bingo fetishism. Do they hand out green "PIVOT" tags and red "BANKRUPT" tags too?
12) I am listed as both "Employee" and "Past Employee" of one of my former employers. I don't have any control over that, apparently.
I encountered even more problems I didn't have time to write up, but obviously after spending so much time trying to work around those problems, then writing them up, sending them into team@angel.co, then waiting more than a year for a reply, I have not wasted any more time on my AngelList profile, even though I had to leave it in an incorrect, embarrassing state.
I probably should have deleted my AngelList account a long time ago, after not receiving a reply within a week or so. Perhaps some of these problems are already solved, after more than a year since I reported them. And perhaps some of the privacy problems will finally be solved now that many other people have announced they deleted their accounts.
My partner asked me to enter the information more than a year ago, because he was raising money and he assumed investors would want to look at that site. So I put a lot of time and effort into trying to get it right, but was unsuccessful, and left it hanging for more than a year. But now he is afraid that the old boys network will be annoyed because I posted about the problems I had with the AngelList web site. So I sincerely apologize if I've inadvertently offended anyone, because all I wanted to do was to have some control over the information that AngelList was publishing about me and the email that they were sending on my behalf.