I worked part-time in desktop support at Sitterson Hall, home of the UNC Computer Science program, when I was an undergrad in the late 90s / early 2000s. My team supported Windows, hardware, printers, etc. I distinctly remember closing help tickets for Prof Brooks (and Matt Cutts while he was a PhD student).

My fellow undergrad tech support doofuses and I knew that Prof Brooks was a god and thus walked on eggshells when we were around him...which we quickly learned was totally unnecessary. He was incredibly friendly, gracious, and encouraging. A true Tar Heel.

Congrats to Prof Brooks.