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Comment by kyriakos | Hacker News Reader

the prices look sweet. anyone has experience with them? How's the network stability? support response times?

They are a subsidiary company of Online.net, itself a subsidiary of Iliad/Free, one of the leading ISPs in France.

I have over 50 servers at Online since more than a year now, and they have been pretty much flawless. Support is good and reachable by phone. I haven't worked with Scaleway though.

>Support is good and reachable by phone

Really ? I used them quite a bit years and years ago, and at the time the support was somewhat garbage, which made me move to OVH.

I did the opposite and moved from OVH. I didn't have any problems with Online, but can't say the same about OVH.

I host my blog with a C1. The load hasn't been huge, but I've had zero problems. Provisioning is fast, and the pre-packaged images are well designed.

For what it's worth: I created an account to try it out in January, played a bit with a cheap instance, and deleted the instance. Got billed in February (about 1€) while there was strictly no activity going on. Got to wait until end of March for the account to close, and with everything turned off I can see another bill coming in for 0.50€. Cannot remove my credit card details. Don't care much about the undue handful of euros, but I would not trust them for billing.

Did you release your public IPv4 address?

This isn't done automatically and I believe it is billed at 0.50€ per address while you are "holding on" to an unused address.

Account was closed a while back. Now I can still log in, but only thing I can do is watch my bill increase and my attached credit card stay attached until they charge it. Online fun!

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