Not to be rude or anything, but you might also had some effect if you updated the texts on your customer service page to not just be repetitions of Lorem Ipsum. :-)
It's interesting, because that immediately makes me question the QA behind the product, when I a see the web QA being poor like this. So I poked around the site, and the main picture shows "29 colours to choose from" and several of the cases have chipped paint. I guess it goes back to what my grandma used to say about girls with dirty fingernails.
That they repair their own cars? That they've been gardening?