What if Government had a Google Buzz moment?
sunlightlabs.com
sunlightlabs.com
"establish Justice, insure domestic Tranquility, provide for the common defense, promote the general Welfare, and secure the Blessings of Liberty to ourselves and our Posterity"
Frankly, I'm surprised to see this coming from Sunlight Labs. The point of open government data is not to innovate or develop products, it's to:
a) Give back to the people property which is rightfully theirs. Datasets developed by the U.S. government belong to the people of the United States, excepting in the cases where it doesn't (national security, personal privacy, or otherwise legally restricted). Even then, there's usually a sunset provision at which point the data should be made publicly available upon request.
b) Provide transparency and promote the smooth functioning of participatory democracy.
c) Support accountability in government.
My opinion is that Google needs to draw a line under this whole issue. They need to hold up their hands say "you know what, we didn't realize what we were doing here but we get it now, this was wrong, we're sorry." And within hours of making that statement, pull the whole product off the Internet, and send massive bunches of flowers to the people worst and most publicly affected by the fiasco. In the end, Google is a company with a huge amount of our personal data who's success depends on us trusting them with that data. The precariousness of Google's possession of personal data is debated routinely. And so far a lot of those discussions conclude with someone citing their motto and impeccable past records (the China thing was awesome too). What now? Now, that record has been tarnished. At what cost should that record be maintained? I think killing off Buzz is a small price.
Google really needs to show everyone how seriously it takes people's privacy. I hope they don't miss this opportunity to demonstrate that.
It was crazy to see conversations of people I know speaking with others... GET OFF MY LAWN, YOU FUCKING BUZZ!
They hand held me through the whole Buzz process and all of the defaults were great. All of my non-technical friends also love it. They made it very easy for us to connect and chose settings that work for most people.
The key thing is though that if you don't like Buzz, don't use it. If you don't like Google Profiles, don't make one.
Based on their first post on the blog, it looks like they chose the "duck in the sand" approach, classic PR non-speak: ignore the issue, sidetrack it, ridicule it. That's what 99.9% of corporations will do.
Again, they have another 24 hours to do something completely different and acknowledge the problem head-on. It will hurt for a week, but they'll be much better off long-term. Will they have the class and the guts to go for it? I hope so, but I'm not holding my breath.
Somehow give them more latitude? Really?
I am almost never this negative on a linked item, but this one is horrifyingly naive. Hopefully, Clay Johnson isn't in a position at Sunlight Labs where he needs to make judgments about the honesty of government officials.
Let's not conflate oversight with openness, too. You can oversee an institution without openness, but you usually can't be open without oversight.
My point is this: When google messes up, we give Google a chance to listen and rectify. When Government messes up (which it always will, because it is run and managed by human beings), we don't. And we ought to.
And thousands of such offenses. Hence the phrase "nor do many".