I use the web interface for preview and POP to Eudora for the real thing. Pretty much total satisfaction. You also get space for a static web site and file sharing. Pay enough (but not much) and you can use your own domains.
1. Spam false positives. I get order confirmations or mail list subscriptions sent to spam folder occasionally.
2. Search is really bad. by default it only searches subjects, and I think only in the current folder.
Thinking about moving to gmail, provided those guys sort out privacy issues.
1. Just add addresses to your address book to whitelist. Also make sure you use Report Spam/Report non-spam on enough emails (200 of each) to activate your personal bayes db (see the Options -> Spam/Virus Protection near the bottom to see how many of each you've already learned)
2. At the moment, you do have to explicitly add body: to a term to do a body search. The first time might be slow as it indexes your email, after that it should be faster.
http://wiki.fastmail.fm/index.php?title=NewInterface#Enhance...
At the end of the day your own domain is what you really want - you can host it on Fastmail or Google, and if any of them screw up you can move on to other hosting provider or to your own server.
For people that are concerned about lock in, I highly recommend this as well. Get your own domain, and then you're not tied to any one service. We have 10,000's of domains hosted at FastMail.
You can always get a free guest account to try it out. Or if you ask nicely enough, one of us who have accounts might be able to post a screenshot. ;)
http://www.emailserviceguide.com/2009/10/interview-with-jere...
Hmmm yes, we don't really have any screenshots do we, we should probably fix that!
Hopefully even without a screenshot, we can convince people it's worth trying us out (there is the free Guest account, minimal storage, but you can at least look around the interface, and then upgrade if you like it)
Quick links to the two biggest things people want to know, features and reliability.
http://www.fastmail.fm/help/overview_features.html http://www.fastmail.fm/help/overview_reliability.html