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I should miss the point. Why is it top 5 on HN ? Doing a FAQ may be one of the easiest thing on a website (as koolba said, writing the content is the difficult part).

Moreover, it is not free after 20 questions ?!

Well, I didn't know Intercom but this might be the only feature which worths it.

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Hey there, @con from SlimFAQ speaking: We've build SlimFAQ out of our own pain: we wanted a simple, searchable FAQ that can be managed by our support team for SlimWiki (i.e. it's super simple to use, even for not so tech-savy people).

Unfortunately we didn't find what we looked for - so we build what we wanted. And since we are big fans (and customers) of Intercom, we made sure to integrate it where we saw fit. If you don't know Intercom yet, you should definitely check it out! (Right after you gave SlimFAQ a try :) )

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