Fill in, print out, mail in. (Absolutely great if you have to file previous years returns to qualify for Obamacare subsidies.)
Turbo Tax tries to trick/force you into buying "audit protection": "Please enter your credit card number to submit form".
* If you enter any IRA contributions, including Roth IRA, it suggests you update to Deluxe to get "your biggest refund" even though Roth IRA contributions don't qualify you for deductions.
* They plaster "e-filing your federal returns is free!" everywhere while obscuring the fact that they want $20 to help you e-file a state return
* The audit stuff you mentioned
* They no longer include one free state as they have in previous years, but this fact is not mentioned anywhere in the product description
I was presented with a refund that was only possible if I purchased a small business plan. When I declined, the UI reduced my refund by $2k and also said I'd have to re-enter my personal information it had saved from last year, basically penalizing me.
Curious, I went to H&R Block and began to file my current-year taxes from scratch. Lo and behold, HRB's basic service level calculated my full refund.
Way to reward loyal customers. I found another provider to do my taxes this year.
Maybe they know their little niche will face decline and they need to squeeze whatever they can out of it now.