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Hang on, if it's legal for them to ignore letters if they feel like it why would they ever accept a letter which causes them to lose money?

(Or is this just "consumer protection in the US does not work", again)

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I think it's more that the letter only holds sway in the first place by the implied threat behind it. If the letter is from a bot, there is nothing to back up the threat.

Can't the bot account for this by stating that if there's no response, call your local attorney and bring them this summary of facts?

Sure, but then you're paying an attorney, not a bot.

This is why you must send the letters certified mail with return receipt. After 30 days, if the creditors do not comply, you "win"

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